The second-hand marketplace Users Voice Frustration Regarding Sizing Updates

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

This online marketplace has updated its size classifications for women's and children's garments without notifying all users about the change.

Online Platforms Backlash

Many shoppers and sellers have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.

Vinted explained the new system was more in line with other platforms.

It has advised users to check their listings and update the measurements by hand when needed, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.

User Experiences

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Required Changes

Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.

Marketplace Information

The app has more than 100 million shoppers, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.

Nathan Huynh
Nathan Huynh

A passionate writer and cultural analyst with a background in international relations, sharing unique insights on global affairs.